• North Shore Story: Reputation Management in Minnesota
    North Shore Story: Reputation Management in Minnesota

    While vacationing with our family on Minnesota's beautiful North Shore of Lake Superior, our car suffered a mishap in a construction zone. A large rock tumbled out of the dump truck in front of us and before we could react or stop, we had driven over it, leaving a 5 inch hole in the oil pan. We immediately pulled over to Split Rock State Park, where I began searching for a tow service. Luckily, I had seen a tow truck assisting someone else at another Minnesota State park two days earlier, and I remembered the name: Blazers Auto Service. Using my smartphone, I ran a search on Google and discovered that:

    • a Blazers does not have a web site.
    • b. There are plenty of online reviews - SOME QUITE NEGATIVE - in various directories (Yahoo Local, Yelp, etc.) with the phone number.

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B & D Family Jewelers

Located in Spartanburg SC, B&D Family Jewelers, is a full-service jewelry firm that serves not only the Upstate region of SC but also the Southeast and border state area ranging from Ohio to Kentucky and West Virginia where they frequently travel to display their unique custom jewelry. They contacted Concerto Designs in October 2009 while they were still paying a large monthly fee to one of the phone companies for a badly designed, insecure, and under-performing website. We put together a proposal for an original design, content development, CMS platform and SEO campaign for less than half of their annual website costs they were currently paying.

We created several designs based on their specifications. Our web design options featured lighter pastels used by Tiffany's and other national jewelry companies. They wound up choosing a darker look because this type of website design makes a very dramatic backdrop to product photos.

We implemented additional features in the website design and development, including an image gallery component that allows them to upload photos, create galleries, and add title/description text to their product images. This kind of content is a highly effective way to add critical keyword-rich content to a website without overloading it with a lot of text.

Additional Info

  • Client location: Spartanburg, SC
  • Client Service Area: South Carolina, North Carolina, Georgia, Tennessee, Kentucky, Ohio, West Virginia
  • Website Platform: CMS - Joomla
  • Additional Features: Gallery component for managing product photos and SEO content related to product displays.

Look for my Joomla & CMS Web design services on Thumbtack. Thumbtack shares my expertise in hosting, email set-up,logo design / revision, content development, CMS customiization, and much more. Check out my listing to learn more!

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